MEDIAORDER

MediaOrder — Terms of Service

Last updated: [Date of launch] Effective date: [Date of launch]

These Terms of Service ("Terms") govern your access to and use of MediaOrder ("MediaOrder," "we," "us," or "the Service"), a software-as-a-service platform operated by Dror Levi, a sole proprietor located in Pembroke Pines, Florida, United States ("we" or "us").

By creating an account, accessing, or using MediaOrder, you ("you" or "Subscriber") agree to these Terms. If you do not agree, do not use the Service.

1. Description of the Service

MediaOrder is a web-based media collection platform that allows videographers, photographers, and similar professionals to create private order portals for their clients. Clients use these portals to upload, organize, caption, and select music for photos and videos that the Subscriber will use to create event montages or similar deliverables.

MediaOrder is a tool. We do not edit, produce, or deliver final video content. We do not process payments between Subscribers and their clients. We do not host or license music.

2. Account Eligibility and Registration

You must be at least 18 years old and legally able to enter binding contracts to create a MediaOrder account.

When you sign up, you must provide accurate and complete information, including a valid email address. You are responsible for keeping your account credentials secure. You are responsible for all activity that occurs under your account.

You may not share your account credentials, sublicense the Service to others, or use the Service to operate a competing service.

3. Subscriptions, Billing, and Free Trial

3.1 Free trial

New Subscribers receive a 14-day free trial. No payment method is required to begin the trial. After 14 days, you must add a payment method and select a paid plan to continue using the Service. If you do not, your account is suspended; your data is retained for 30 days, after which it may be permanently deleted.

3.2 Paid subscriptions

Paid subscriptions are billed monthly in advance. Pricing is published on the MediaOrder website and may change with 30 days' written notice to active Subscribers.

3.3 Payment processing

Payments are processed by Stripe, Inc. By providing payment information, you authorize us and Stripe to charge your payment method for the applicable subscription fees and any taxes.

3.4 No refunds

All subscription fees are non-refundable. This includes partial months, unused features, accidental subscriptions, or accounts that are canceled mid-billing-cycle. The 14-day free trial exists as your opportunity to evaluate the Service before paying. We do not provide refunds for any reason after a successful charge.

3.5 Failed payments

If a payment fails, we will retry the charge for up to 14 days. After 14 days of failed payments, your account is suspended. You may restore your account by updating your payment method.

3.6 Cancellation

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period. You retain access to the Service until the end of that period. After cancellation, your account remains in a read-only state for 30 days before data is permanently deleted.

4. Acceptable Use

You agree NOT to:

  • Use the Service for any unlawful purpose
  • Upload or share content that infringes any third party's intellectual property, privacy, or other rights
  • Upload or share content that is harassing, defamatory, obscene, or illegal under any applicable law
  • Attempt to access, scrape, reverse-engineer, or interfere with the Service's infrastructure
  • Use the Service to send spam, malware, or unsolicited communications
  • Resell, sublicense, or white-label the Service without our written permission
  • Circumvent storage limits, rate limits, or any technical restriction
  • Impersonate another person or business

We reserve the right to suspend or terminate accounts that violate these rules, without refund.

5. Music and Third-Party Content (IMPORTANT)

MediaOrder does not provide music licensing.

The Service allows your clients to paste links to music hosted on third-party platforms (YouTube, Spotify, Apple Music, etc.) and to specify artist and song title information. The Service stores this information so you, the Subscriber, can reference it when producing the final deliverable.

Important responsibilities:

  • MediaOrder makes no representation that any music referenced through the Service is licensed, cleared, or authorized for use in any video, broadcast, or commercial production.
  • You and your clients are solely responsible for obtaining the necessary licenses, sync rights, master recording rights, and any other permissions required to use third-party music in your final deliverables.
  • Popular commercial music typically requires synchronization licenses for use in event videos, even when those videos are non-commercial. Using such music without a license may result in copyright claims, takedowns, monetization losses, or legal action against you by the rights holders.
  • We strongly recommend using royalty-free or licensed music libraries (such as Musicbed, Artlist, Soundstripe, or Epidemic Sound) for music in your final deliverables, regardless of what music your clients reference through the Service.

You agree to indemnify and hold MediaOrder, Dror Levi, and any affiliates harmless from any claims, damages, fees, or legal expenses arising from your or your clients' use of third-party music or other copyrighted content in deliverables produced using materials collected through the Service.

6. Content and Data Ownership

6.1 Your content

You retain all rights to the content you and your clients upload to MediaOrder, including photos, videos, captions, and notes. By using the Service, you grant MediaOrder a limited, non-exclusive license to store, process, transmit, and display your content solely for the purpose of providing the Service to you.

6.2 Your clients' content

You are responsible for ensuring that your clients have the right to upload any content they submit through your order portals, including but not limited to photos and videos of identifiable individuals, minors, or copyrighted material.

6.3 Account data

Your account information (business name, contact details, settings, pricing defaults) is your data. You may export it at any time by contacting us. You may permanently delete it by terminating your account.

6.4 Service improvement

We may use aggregated, anonymized usage data (such as feature usage statistics) to improve the Service. We will not use your content or your clients' content for any purpose other than providing the Service to you.

7. Storage and Data Retention

Each subscription includes a storage allotment as described in your plan. Exceeding your allotment may result in upload restrictions or additional fees.

When you archive an order, files are retained but excluded from your active orders. When you permanently delete an order, all associated files are removed from our active storage within 24 hours; backups may retain copies for up to 30 days.

When you cancel your account, your data enters a 30-day grace period in read-only state. After 30 days, your account and all associated data are permanently deleted.

8. Service Availability

We aim for high availability but do not guarantee uninterrupted service. We may perform scheduled maintenance, deploy updates, or experience unscheduled downtime. We are not liable for losses arising from service interruptions, data loss caused by your actions, or third-party service failures (such as Stripe, Resend, Supabase, or Vercel outages).

We recommend that you back up critical content independently. MediaOrder is a workflow tool, not an archival storage service.

9. Termination

9.1 By you

You may terminate your account at any time from your account settings.

9.2 By us

We may suspend or terminate your account at any time, with or without notice, for any reason, including:

  • Violation of these Terms
  • Non-payment of subscription fees
  • Abusive behavior toward MediaOrder, our staff, or other users
  • Use of the Service for unlawful purposes
  • Reasonable concern about fraud, security, or platform integrity

Termination does not entitle you to a refund of prepaid fees. Termination does not relieve you of obligations that survive these Terms (including but not limited to indemnification and limitation of liability).

10. Limitation of Liability

To the maximum extent permitted by law:

  • MediaOrder is provided "AS IS" and "AS AVAILABLE" without warranties of any kind, express or implied
  • We disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement
  • We are not liable for indirect, incidental, special, consequential, or punitive damages
  • Our total liability to you for any claim arising from your use of the Service is limited to the amount you paid us in the 12 months preceding the claim, or $100, whichever is greater

Some jurisdictions do not allow the exclusion of certain warranties or limitations of liability. In such jurisdictions, our liability is limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless MediaOrder, Dror Levi, and any affiliates, employees, or contractors from any claims, damages, losses, fees, or expenses (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Service
  • Your content or your clients' content
  • Your use of third-party music or copyrighted material in deliverables
  • Your violation of these Terms
  • Your violation of any third party's rights, including intellectual property and privacy rights

12. Changes to These Terms

We may update these Terms from time to time. When we do, we will:

  • Post the updated Terms at the same URL
  • Update the "Last updated" date at the top
  • For material changes, notify active Subscribers by email at least 30 days before the changes take effect

Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Service.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Florida, United States, without regard to conflict-of-law principles.

Any dispute arising from these Terms or your use of the Service will be resolved exclusively in the state or federal courts located in Broward County, Florida. You consent to the personal jurisdiction of those courts and waive any objection to venue.

You agree to waive any right to participate in class actions, class arbitrations, or representative proceedings against MediaOrder. Disputes must be resolved individually.

14. Miscellaneous

14.1 Entire agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and MediaOrder regarding your use of the Service.

14.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full effect.

14.3 No waiver

Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

14.4 Assignment

You may not assign these Terms or your account to anyone else without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of MediaOrder.

14.5 Force majeure

We are not liable for delays or failures caused by events outside our reasonable control, including natural disasters, war, terrorism, labor disputes, internet outages, or government action.

15. Contact

Questions about these Terms? Contact us:

By creating a MediaOrder account, you confirm that you have read, understood, and agreed to these Terms of Service.